Installation services available in Perth only
HangMaster offers a hassle-free 30-day return and exchange policy from the date of purchase. To be eligible, products must be in their original condition, and in the original packaging.
If you receive a product that is damaged during delivery or has manufacturing defects, please contact our customer care team immediately and provide a clear photo or video of the issue. We will arrange a full replacement or refund at no cost to you, including return shipping.
Not satisfied with your purchase? No problem! You may request a refund or exchange within 30 days, provided the product remains unused and in its original packaging. Your satisfaction is our priority.
Refunds are processed within 5-7 business days after we receive and inspect the returned product. Once approved, the refunded amount will be credited back to your original payment method.
To generate a return or exchange request, simply contact our customer care team via:
Our dedicated team will guide you through the entire process and make it as smooth as possible.
Good news! Return shipping costs are covered by HangMaster for all eligible returns and exchanges. We believe in providing a risk-free shopping experience for our valued customers.
Have questions about our return policy? Our customer care team is here to help!
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Simply send us an email for an obligation free quote and availability. Typically replies within 2 hours.
Maria is the heart and soul of The Hangmaster family. Far more than just an office manager, she’s earned her reputation as the nicest human on earth—no exaggeration! Her unwavering dedication to both our team and our clients ensures that everyone feels heard and served to the very best of her ability.
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